Terms and conditions
1. Definitions
In these terms and conditions:
- “Save An Orphan Global UK", “we” or “our” means Save An Orphan Global
UK, a registered charity in England charity no: 13462294, Pakistain registration:SK/1969 OF 2018-2019
- "Material" means all of the information, data, text, graphics, links, computer code or other
material published on, contained or available on the Website;
- "User", “you” or “your” means the individual or organisation accessing
the Website, ordering goods or services, registering for events and/or making donations;
- "Website" means any website under the ownership or control of Save An Orphan Global which
links to these terms and conditions.
2. Your use of the Website
By using the Website, you confirm that you accept these terms and conditions and that you agree to comply
with them. If you do not agree, you must not use the Website.
We may amend or revise these terms and conditions at any time by updating the text of this page.
You can view any non-password protected parts of the Website and use the Material contained on the Website
for your own purposes provided you:
- use it for information purposes and/or reproduction for personal use only, and not for reproduction on
any other website or for commercial gain;
- notify and seek Save An Orphan approval before creating any links to the Website; and
- do not copy, store, or transmit in any form or by any means to any third party, any part of the Website,
without Save An Orphan written permission.
The Website is intended for use by UK residents in relation to their activities within the UK.
3. Copyright and trademarks
Save An Orphan Global is the owner or licensee of the copyright in the Material. Unauthorised use of the
Material (including reproduction, storage, modification, distribution or republication) without the prior
written consent of the copyright holder(s) is not allowed.
The Save An Orphan Global name and logos are some of Save An Orphan registered trademarks. You may not use
Save An Orphan Global unregistered or registered trademarks without the prior consent of Save An Orphan
Global.
4. Your lawful use of the Website
When you use the Website (including uploading content to the Website or making contact with other Users of
the Website), you must not:
- in any way breach any applicable law or regulation;
- infringe the copyright, trademarks or other intellectual property rights of third parties;
- in any way be abusive, vulgar, obscene, unlawful, fraudulent, threatening, defamatory and/or or hateful
to any person;
- violate the privacy or other personal rights of others;
- have the intention of harming or attempting to harm minors in any way;
- knowingly transmit any data, send or upload any material that contains viruses or any other harmful
programs or similar computer code designed to adversely affect the operation of any computer software or
hardware.
Any content you upload to the Website will be considered non-confidential and non-proprietary. The User
retains all ownership rights in the content, but agrees to grant Save An Orphan Global a perpetual,
royalty-free, non-exclusive licence to use the content on the Website. This includes storing, copying and
making the content available to third parties.
Save An Orphan Global has the right to remove any content uploaded by you if, in our opinion, it does not
comply with these terms and conditions.
5. Reliance on information on this Website
The content on this Website if provided for general information only. It is not intended to amount to advice
on which you should rely.
Although we make reasonable efforts to update the information on our Website, we make no representations,
warranties or guarantees that the content on our Website is accurate, complete or up to date.
6. Limitation of liability
Save An Orphan Global will not be liable for any direct, indirect or consequential damages (even if
foreseeable) whether based on contract, tort or otherwise, to the fullest extent permitted by law. This
includes but is not limited to liability for: loss of data or profits; interruptions or delays to the
Website; the provision of or failure to provide services; any information, Material, goods and services
obtained through the Website; or otherwise arising out of your use of the Website.
7. Third party websites
The Website may contain links to websites operated by parties other than Save An Orphan Global. Such links
are provided for your convenience only. Save An Orphan Global does not control such websites, and is not
responsible for their content. Save An Orphan Global inclusion of links to such websites does not imply any
endorsement of the material on such websites or any association with their operators. The User is solely
responsible for evaluating the accuracy and completeness of any information contained on the third party
websites, and also the value and integrity of any goods and services offered by such websites.
8. Other terms that may apply to you
Our Privacy Statement sets out the terms on which we process any personal data we collect from
you, or that you provide to us.
Cookies enhance your online experience. Our Cookies
Policy provides information about how cookies are used on our Website.
If you purchase goods from our Website, our Shop Terms and
Conditions will apply.
9. Viruses
Although Save An Orphan Global makes all reasonable attempts to exclude viruses from the Website, we cannot
ensure such exclusion and no liability is accepted for damage caused through the downloading of viruses.
Therefore, please take all appropriate safeguards before downloading information from the Website.
10. Encryption
Although the Website uses encryption security software in areas where online payment details are accepted,
the security of information and payments transmitted via the Internet cannot be guaranteed.Save An Orphan
Global will not be liable for any loss incurred by any User who transmits information by means of
e-mail or other Internet links.
11. Force majeure
Save An Orphan Global will not be in breach of its obligations under these terms and conditions, nor liable
to the User for any loss or damage which may be suffered by another party due to any cause beyond its
reasonable control. This includes but is not limited to any act of God, strike, trade dispute, act of
terrorism, act or omission of government or regulatory bodies.
12. General
If any provisions of these terms and conditions are held to be invalid or unenforceable, this will not affect
the validity or enforceability of the remaining provisions.
These terms and conditions constitute the entire agreement between you and Save An Orphan
Global supersede all other communications and proposals, whether electronic or written, between
the User and Save An Orphan Global.
Any failure of Save An Orphan Global to exercise or enforce any of its rights under these terms and
conditions shall not be deemed to be a waiver of any such rights.
13. Jurisdiction
The terms and conditions and the use by the User of the Website are governed by the laws of England and
Wales. Any disputes arising from or relating to the Website, any transactions made on the Website and/or
these terms and conditions will be subject to the exclusive jurisdiction of the English courts.
© Save An Orphan Global Trust 2020
Our Privacy Policy
This policy describes how and why SaveAnOrphan UK uses your personal information, how we protect your privacy
when doing so, and your rights and choices regarding this information. We promise to respect any of your
personal information which is under our control and to keep it safe. We aim to be clear when we
collect your information about what we will do with it.
We are a large charity with relationships with thousands of fundraisers, volunteers, supporters and
researchers, so we use personal information on a day to day basis in order to operate. Our use of
personal information allows us to make better decisions, fundraise more efficiently and, ultimately, helps
us to reach our goal of enabling orphans and needy people to live a dignified life.
This policy was last updated on 6th November 2020.
Who we are
In this Privacy Policy, “SaveAnOrphan UK”, “SAOG”, “we”, or
“our” means
-
SaveAnOrphan UK (registered charity in England and Wales (13462294)
1.We collect information in the following ways:
Information you provide to us directly
You may give us your information in order to sign up for one of our events, make a donation, purchase our
products, register as a volunteer, media volunteer or ambassador for us, join our patient involvement
network, apply for research funding, use our cancer information services or otherwise communicate with
us.
When you use our website, we collect your personal information using “cookies” and other tracking
methods. There are more details on the cookies and tracking methods we use in our Cookie Policy.
In addition, in accordance with common website practice, we will receive information about the type of device
you’re using to access our website or apps and the settings on that device may provide us with
information about your device, including what type of device it is, what specific device you have, what
operating system you’re using, what your device settings are, and why a crash has happened. Your
device manufacturer or operating system provider will have more details about what information your device
makes available to us.
Information you provide to us indirectly
Your information may be shared with us by third parties, for example:
- if a friend or family member signs you up for one of our events
- professional fundraising agencies;
- independent event organisers, for example the London Marathon or fundraising sites like Just Giving or
Virgin Money Giving;
- if you sign up as a volunteer for us through a Job Centre or external volunteering website;
- if you are a researcher and your information is shared with us by the principal investigator or
institution.
We also may receive data about you from subcontractors acting on our behalf who provide us with technical,
payment or delivery services, and from business partners, advertising networks and search/analytics
providers used on our website.
You should check any privacy policy provided to you where you give your data to a third party.
Information from other sources
We also use information from the following sources:
Social Media
Communication, engagement and actions taken through external social media platforms that we participate on
are subject to the terms and conditions as well as the privacy policies held with each social media platform
respectively.
Depending on your settings or the privacy policies for social media and messaging services like Facebook,
WhatsApp or Twitter, you might give us permission to access information from those services, for example
when you publicly tag us in an event photo.
You are advised to use social media platforms wisely and communicate / engage upon them with due care and
caution in regard to your own privacy and personal details.
Information available publicly
We supplement information on our supporters with information from publicly available sources such as charity
websites and annual reviews, corporate websites, public social media accounts, the electoral register and
Companies House in order to create a fuller understanding of someone’s interests and support of CRUK.
For more information, please see our section on “Building profiles of supporters” below.
2. What Personal Information we collect.
Personal data, or personal information, means any information about an individual from which that person can
be identified. It does not include data where the identity has been removed (anonymous data).
We collect, store and use the following kinds of personal information:
- your name;
- your contact details (including postal address, telephone number, e-mail address and/or social media
identity);
- your date of birth;
- your gender;
- your bank or credit card details where you provide these to make a payment;
- if you volunteer for us or apply for a job with us, information necessary for us to process these
applications and assess your suitability (which may include things like employment status, previous
experience depending on the context, as well as any unspent criminal convictions or pending court cases
you may have);
- if you apply for research funding, information necessary to process your application, such as your
employment history; the employment history of individuals who will be working on the grant, including
any allegations of bullying or harassment and salary information for anyone who’s salary will be
funded by the grant;
- information about your activities on our website(s) or social media platforms when you interact with us,
and about the device you use to access these, for instance your IP address and geographical location;
- information about events, activities and products which we consider to be of interest to you;
- information as to whether you are a taxpayer to enable us to claim Gift Aid;
- age, nationality and ethnicity information for monitoring purposes; and
- any other personal information you provide to us.
Certain types of personal information are in a special category under data protection laws, as they are
considered to be more sensitive. Examples of this type of sensitive data (known as “special
category data”) would be information about health, race, religious beliefs, political views, trade
union membership, sex life or sexuality or genetic/biometric information.
We only collect this type of information about our supporters to the extent that there is a clear reason for
us to do so, for example asking for health information if you are taking part in a sporting event, or where
we ask for information for the purpose of providing appropriate facilities or support. We will
also collect this type of information if you make it public or volunteer it to us.
Wherever it is practical for us to do so, we will make clear why we are collecting this type of information
and what it will be used for.
3.How we use personal information.
As a large organisation, carrying out many different tasks we use personal data for a wide number of
purposes. We will use personal information to:
- provide you with the services, products or information you asked for;
- administer your donation or support your fundraising, including processing Gift Aid;
- keep a record of your relationship with us;
- respond to or fulfil any requests, complaints or queries you make to us;
- understand how we can improve our services, products or information by conducting analysis and market
research;
- manage our events;
- check for updated contact details against third party sources so that we can stay in touch if you move
(see “Keeping your information up to date” below);
- to protect the health and safety of you, our staff, volunteers and other members of the public.
- further our charitable objectives;
- register, administer and personalise online accounts when you sign up to products we have developed;
- send you correspondence and communicate with you, using traditional channels and via social media
platforms
- process applications for funding and for administration of our role in the projects we fund;
- monitor the appropriate use of grant funds, including expenditure on individual salaries, and consider
any virement requests
- ensure that participants involved in SAOG research are treated with dignity and respect
- if you are or have been a SAOG funded researcher, invite you to act as a peer reviewer on grant
applications in accordance with the conditions of your grant
- administer our websites and to troubleshoot, perform data analysis, research, generate statistics and
surveys related to our technical systems;
- test our technical systems to make sure they are working as expected;
- contact you if enter your details onto one of our online forms, and you don’t ‘send’
or ‘submit’ the form, to see if we can help with any problems you may be experiencing with
the form or our websites;
- display content to you in a way appropriate to the device you are using (for example if you are viewing
content on a mobile device or a computer);
- generate reports on our work, services and events;
- safeguard our staff and volunteers;
- conduct due diligence and ethical screening;
- Identify potential supporters, donors, researchers or other partners;
- monitor website use to identify visitor location, guard against disruptive use, monitor website traffic,
personalise information which is presented to you and/or to provide you with targeted advertisements;
- process your application for a job or volunteering position;
- conduct training and quality control;
- audit and administer our accounts;
- meet our legal obligations, for instance to perform contracts between you and us, or our obligations to
regulators, government and/or law enforcement bodies;
- carry out fraud prevention and money laundering checks;
- undertake credit risk reduction activities; and/or
- establish, defend or enforce legal claims.
- We run services to provide support to individuals , and collect personal information in order to provide
those services, this includes our Chat & Consult services.
personal when you speak, email or contact them by post. They will use this information to answer your
questions. Your questions will be recorded for training, quality monitoring and evaluating the
services we provide and will be stored securely. Information you provide to the nurses will not be
used for marketing purposes and will not be passed to anyone else without your express permission or in
cases where this is required by us in a professional code of conduct or the law.
Building profiles of supporters and potential supporters
At SAOG UK, our life-saving work is only made possible thanks to the generosity of our supporters – so
it’s vital that our fundraising efforts are as effective as they can be. By developing a better
understanding of our supporters through researching them using publicly available sources we can tailor and
target our fundraising events and communications (including volunteering opportunities) to those most likely
to be interested in them. This allows us to be more efficient and cost-effective with our resources, and
also reduces the risk of someone receiving information that they might find irrelevant, intrusive or even
distressing.
We may also obtain information about potential donors or individuals who might want to support us by
fundraising or by speaking about their experience with SAO where these have been shared publicly, where they
have not previously provided us with information.
What information do we collect?
We use information we hold about our supporters and potential supporters to research their potential to be a
significant donor or volunteer fundraiser for SAOG and collect additional details relating to their
employment and any philanthropic activity. We may also estimate their gift capacity, based on their visible
assets, history of charitable giving and how connected they are to SAOG.
Which information do we use?
We use data which has been provided directly to SAOG and combine this with information from publicly
available sources such as charity websites and annual reviews, corporate websites, public social media
accounts, the electoral register and Companies House in order to create a fuller understanding of
someone’s interests and support of SAOG. We only use reputable sources, where someone would
expect their information may be read by the public. We avoid any data that we believe has not been
lawfully or ethically obtained, and we do not use information sources which have not been made public.
We’re committed to putting you in control of your data and you’re free at any time to opt out
from this activity. To find out more, please contact 0208 472 0733 or email info@saveanorphanglobal.org
Our use of websites and social media for advertising and sharing content
Our website(s) may include links to third-party websites, plug-ins and applications. Clicking on those links
or enabling those connections may allow third parties to collect or share data about you. We do not control
these third-party websites or how they use personal data. When you leave our website, we encourage you to
read the privacy policy of every website you visit.
We work with social and business media platforms including Facebook to bring you targeted advertising about
our work and improve your experience on our website. This may be via Social Plugins (e.g. Like and Share
buttons) or through the use of ‘Custom Audience Lists’.
To use Custom Audience Lists we provide the social media platform with a list of email addresses or phone
numbers and they use that list to target or exclude those individuals from seeing our advertisements.
We will only include supporters in these lists if they have opted into recieving our marketing.
The contract terms under which they act as our processor for this purpose does not permit them to make any
further use of the details we provided. Data is deleted once it is no longer in use.
We believe we have a legitimate interest in customising our social media communications in this way. If you
do not wish us to do so, you can always tell us not to share your information with Facebook, or any other
platform by contacting us at 0208 472 0733 or info@saveanorphanglobal.org You can also change your settings on the social
media platform to stop this kind of targeting from specific or from all advertisers.
4.How and when you will hear from us.
We think it’s important to let our supporters know how their money is being spent and to say thank you
for their generosity. We send information to individuals who have supported us to say thank you and
provide updates on our work. We will tailor the amount and type of these communications
depending on the ways in which you have provided support, for example the volunteers in our shops will
receive more regular and detailed updates.
If you ask for details of, or register for, a SAOG event or fundraising activity, we will send you
information including, where relevant, ideas for fundraising, key information about the activity and
reminders to submit any money raised.
Where you have signed up for an event with a third party (for example the London Marathon) and told the event
organiser that you wish to fundraise for us, we may contact you with information and support for your
fundraising for that event.
If you take part in a SAOG or third party event, we may contact you to let you know that the event is
happening again and how you can register, unless you have specifically opted out of further marketing.
Being able to contact previous supporters to ask them to consider supporting us again is a very cost
effective way of raising funds. Our marketing communications include information about our latest
breakthroughs, campaigns and lifesaving work and requests for donations or other support. Occasionally, we
may include information from partner organisations or organisations who support us in these
communications. When you provide your details to us, you will be asked to opt in or opt out of
receiving marketing.
We may use information we hold about you, for example the record of your previous donations to and/or
relationship with us, your location and demographics, as well as the type of activity you have been involved
with, to tailor our communications with you about future activities.
If you’ve decided you don’t want to be contacted for marketing purposes, we may still need to
contact you for administrative purposes. This may include where we are processing a donation you’ve
made and any related Gift Aid, thanking you for a donation or participation in an event, or keeping in touch
with you about volunteering activities you are doing for us.
We will never sell or rent your information to third parties for marketing purposes.
Managing your contact preferences
We make it easy for you to tell us how you want us to communicate, in a way that suits you. Our forms have
clear marketing preference questions and we include information on how to opt out when we send you
marketing. If you don’t want to hear from us, that’s fine, and you can change your preferences
at any time. Just let us know when you provide your data or contact us on 0208 472 0733 info@saveanorphanglobal.org
We recognise that consent doesn’t last forever and that circumstances change, so we have placed a cap
of 4 years from the last time someone consented to marketing. You can change your mind about your
preferences at any time by contacting us on 0208 472 0733 info@saveanorphanglobal.org
5.Legal basis for processing.
Data protection laws mean that each use we make of personal information must have a “legal
basis”. The relevant legal bases are set out in the General Data Protection Regulation (EU
Regulation 2016/679) and in current UK data protection legislation.
Specific consent
Consent is where we ask you if we can use your information in a certain way, and you agree to this (for
example when we send you marketing material via post, phone, text or e-mail). Where we use your
information for a purpose based on consent, you have the right to withdraw consent for any future use of
your information for this purpose at any time.
Legal obligation
We have a basis to use your personal information where we need to do so to comply with one of our legal or
regulatory obligations. For example, in some cases we may need to share your information with our
various regulators such as the Charity Commission, Fundraising Regulator, Information Commissioner or
Gambling Commission, or to use information we collect about you for due diligence or ethical screening
purposes.
Performance of a contract / take steps at your request to prepare for entry into a contract
We have a basis to use your personal information where we are entering into a contract with you or performing
our obligations under that contract. Examples of this would be if you are buying something from us
(for instance some branded merchandise or an event place), applying to work/volunteer with us, or being
funded to undertake research.
Vital interests
We have a basis to use your personal information where it is necessary for us to protect life or
health. For instance if there were to be an emergency impacting individuals at one of our
events, or a safeguarding issue which required us to contact people unexpectedly or share their information
with emergency services.
Legitimate interests
We have a basis to use your personal information if it is reasonably necessary for us (or others) to do so
and in our/their “legitimate interests” (provided that what the information is used for is fair
and does not unduly impact your rights).
We consider our legitimate interests to include all of the day-to-day activities Save An Orphan Global
carries out with personal information. Some examples not mentioned under the other bases above where
we are relying on legitimate interests are:
- analysis and profiling of our supporters or potential supporters;
- updating your address using third party sources if you have moved house (please see the “Keeping
your information up to date” section below for more on this).
- use of personal information when we are monitoring use of our website or apps for technical purposes;
- use of personal information to administer, review and keep an internal record of the people we work
with, including supporters, volunteers and researchers;
- sharing of personal information between relevant teams and committees within Save An Orphan Global and
between Save An Orphan Research UK’s group companies and fundraising partners;
- where you have signed up with us on a charity place for a third party event (for example a sponsored
events not organised by Save An Orphan Global UK), sharing personal information with the third party
event organiser so they can administer the event.
We only rely on legitimate interests where we consider that any potential impact on you (positive and
negative), how intrusive it is from a privacy perspective and your rights under data protection laws
do not override our (or others’) interests in us using your information in this way.
When we use special category personal data (please see the “What personal information we collect”
section above), we require an additional legal basis to do so under data protection laws, so will either do
so on the basis of your explicit consent or another route available to us at law for using this type of
information (for example if you have made the information manifestly public, we need to process it for
employment, social security or social protection law purposes, your vital interests, or, in some cases, if
it is in the public interest for us to do so).
6.How we keep your information safe.
We ensure that there are appropriate technical and organisational controls (including physical, electronic
and managerial measures) in place to protect your personal details. For example our online forms are
always encrypted and our network is protected and routinely monitored.
Some of our suppliers run their operations outside the United Kingdom, including within the European Economic
Area (EEA). This includes countries which do not have the same data protection laws as in the UK. In
these circumstances, we will make sure they provide an adequate level of protection in accordance with UK
data protection law, and confirm that appropriate safeguards are in place.
7.How long we keep your information for.
We take into account various criteria when determining the appropriate retention period for personal data
including:
- the purposes for which we process your personal data and how long we need to keep the data to achieve
these purposes;
- how long personal data is likely to remain accurate and up-to-date;
- for how long the personal data might be relevant to possible future legal claims;
- any applicable legal, accounting, reporting or regulatory requirements which specify how long certain
records must be kept.
8.Sharing your information with other organisations.
Joint fundraising
We may share your information with organisations with whom we undertake joint fundraising campaigns.
This may be to ensure that our supporters are not contacted by both organisations, to enable us to assess
the success of our activity or to facilitate due diligence where large donations are made to a particular
cause.
Examples include Channels on the asian network (in the month of Ramadan or other seasonal islamic
dates).
We will always conduct a legitimate interest assessment where we do so, and aim to make it clear when
collecting personal data that this may be shared.
We will never sell or rent your information to third parties for marketing purposes.
Other sharing
We may also disclose your information to third parties in connection with the other purposes set out in this
policy. These third parties may include:
- business partners, suppliers and sub-contractors who may process information on our behalf;
- if you are a researcher, volunteer advisory panels, any joint funders of research, host institutions and
external members of our committees;
- if you are a legacy giver, we may share information with co-beneficiaries;
- advertisers, social media platforms and advertising networks
- analytics and search engine providers;
- IT service providers.
Where we are under a legal or regulatory duty to do so, we may disclose your details to the police,
regulatory bodies or legal advisors, and/or, where we consider this necessary, to protect the rights,
property or safety of Save An Orphan UK, its personnel, visitors, users or others.
We reserve the right to disclose your personal information to third parties:
- if we sell or buy any business or assets, in which case we may disclose your personal information to the
prospective seller or buyer of such business or assets; and/or
- if substantially all of our assets are acquired by a third party, personal information held by us may be
one of the transferred assets.
9.Keeping your information up to date.
We may use information from external sources such as the post office national change of address database
and/or the public electoral roll to identify when we think you have changed address so that we can update
our records and stay in touch. We only use sources where we are confident that you’ve been informed of
how your information may be shared and used.
We do this so we can continue to contact you where you have chosen to receive marketing messages from us and
contact you if we need to make you aware of changes to our terms or assist you with problems with donations.
This activity also prevents us from having duplicate records and out of date preferences, so that we
don’t contact you when you’ve asked us not to.
We’re committed to putting you in control of your data and you’re free at any time to opt out
from this activity. To find out more, please contact 0208 472 0733 or email info@saveanorphanglobal.org
We really appreciate it if you let us know if your contact details change.
10.Your Rights.
Under UK data protection law, you have rights over personal information that we hold about you.
We’ve summarised these below:
Right to access your personal information
You have a right to request access to the personal data that we hold about you. You also have the right to
request a copy of the information we hold about you, and we will provide you with this unless legal
exceptions apply.
If you want to access your information, send a description of the information you want to see by post to Save
An Orphan Global 55 Penge Road London E13 0SL or email info@saveanorphanglobal.org
Right to have your inaccurate personal information corrected
You have the right to have inaccurate or incomplete information we hold about you corrected. If you
believe the information we hold about you is inaccurate or incomplete, please provide us with details and we
will investigate and, where applicable, correct any inaccuracies.
Right to restrict use of your personal information
You have a right to ask us to restrict the processing of some or all of your personal information in the
following situations: if some information we hold on you isn’t right; we’re not lawfully
allowed to use it; you need us to retain your information in order for you to establish, exercise or defend
a legal claim; or you believe your privacy rights outweigh our legitimate interests to use your information
for a particular purpose and you have objected to us doing so.
Right to erasure of your personal information
You may ask us to delete some or all of your personal information and in certain cases, and subject to
certain exceptions, you have the right for this to be done. If we are unable to delete your information, we
will explain why this is the case.
Right for your personal information to be portable
If we are processing your personal information (1) based on your consent, or in order to enter into or carry
out a contract with you, and (2) the processing is being done by automated means, you may ask us to provide
it to you or another service provider in a machine-readable format.
Right to object to the use of your personal information
If we are processing your personal information based on our legitimate interests or for scientific/historical
research or statistics, you have a right to object to our use of your information.
If we are processing your personal information for direct marketing purposes, and you wish to object, we will
stop processing your information for these purposes as soon as reasonably possible.
If you want to exercise any of the above rights, please contact us on Save An Orphan Global 55
Penge Road London E13 0SL or email info@saveanorphanglobal.org we may be required to ask for further information
and/or evidence of identity. We will endeavour to respond fully to all requests within one month of receipt
of your request, however if we are unable to do so we will contact you with reasons for the delay.
Please note that exceptions apply to a number of these rights, and not all rights will be applicable in all
circumstances. For more details we recommend you consult the guidance published by the UK’s Information
Commissioner’s Office (ICO(link is external)).
11.Changes to our Policy.
We may change this Privacy Policy from time to time. If we make any significant changes in the way we
treat your personal information we will make this clear on the Save An Orphan Global UK Website or by
contacting you directly.
12.Contact us.
f you have any questions, comments or suggestions, please let us know by contacting our Supporter Services
team at info@saveanorphanglobal.org or
by phone on 0208 472 0733
The Data Protection Officer at Save An Orphan
Save An Orphan Global UK
55 Penge Road
London
E13 OSL
Email info@saveanorphanglobal.org
